Spa At Riverfront FAQ's - Common Day Spa Questions and Answers

Spa at Riverfront Frequently Asked Questions

We want your day at the Spa at Riverfront to go as smoothly as possible. Below are answers to many questions people commonly have before visiting the Spa At Riverfront. If you are interested in our laser hair removal services please take a moment to search our newly added laser hair removal services FAQ section. If you have questions that are not addressed below, please feel free to contact us.

Laser Treatment Frequently Asked Questions

Common Questions about our Laser Hair Removal Services and Other Laser Treatments from Spa at Riverfront in Janesville Wisconsin

General Spa At Riverfront Frequently Asked Questions

What is the Cancellation Policy?
How early should I arrive for a spa treatment?
Do you require advanced Scheduling for your salon and spa treatments?
Can I bring my children to Spa At Riverftont?
Can I bring my cellular phone?
Will I always work with the same staff members?
Can you accommodate bridal parties?
I would like to bring a group to Spa At Riverfront. Do you have room for us?

What is the Cancellation Policy?
Please observe the courtesy of canceling or rescheduling reservations 48 hours in advance. We will do our best to accommodate your needs should an emergency arise. However, we also have a strong commitment to our staff. Consequently, cancellations after the required notice will incur a charge of 50% of the reserved treatment or gift certificate value being redeemed. Failure to appear for a reserved reservation will incur a charge of 100% of the reserved service or gift certificate value being redeemed.

How early should I arrive for a spa treatment?
Arrive 15 minutes before your scheduled reservation to allow yourself ample time to check in, change and relax while enjoying complimentary refreshments. Please note that late arrivals will have treatment times adjusted accordingly to ensure timeliness for next guest and charged for full treatment originally reserved.

Do you require advanced Scheduling for your salon and spa treatments?
Please make arrangements in advance to accommodate your needs. We are happy to accommodate any special needs, disabilities or a preference for a male or female therapist, please indicate when scheduling.

Can I bring my children to Spa At Riverftont?
SPA at Riverfront is a refuge for adults, therefore we request that children be left in the care of a loving adult for client comfort. To respect all spa guests, children may be brought to the spa ONLY if they have a scheduled appointment.

Can I bring my cellular phone?
Other guests are here to escape. Please leave your cell phones or pagers in your car or turn them off while at the Spa at Riverfront.

Will I always work with the same staff members?
At Spa At Riverfront we have a large number of staff that preform the multipul services and our staff consists of both female and male professionals. You will be scheduled with either unless a preference is stated.

Can you accommodate bridal parties?
Leading up to the day of your wedding, we'll be here to welcome you and your bridal party with plenty of pampering. You will have a variety of services to choose from, plus a light, fresh lunch or brunch and use of our luxurious Relaxation Room.

I would like to bring a group to Spa At Riverfront. Do you have room for us?
Let us host your group. Our spa coordinator will work with you to arrange your own private party in our relaxation room with the services of your choice.